Shipping
UK Shipping Policy
Our core range of tabletop fires and freestanding gas heaters ship via DHL Express as standard (excluding the Lighthouse, which ships with TNT).
These items are usually in stock in our UK warehouse and have one day of handling and 48 hours shipping time for UK orders.
The items in stock and available for DHL Express shipping include:
- Chantico Glassfire
- Dancing Flames
- Simple
- Faro
- Lighthouse
Please note: Due to Brexit, there are currently delays in importing goods into the UK. We endeavour to ship all items as fast as possible, but please allow extra time for delivery to be completed.
European Shipping Policy
Orders are typically shipped 15 working days from the day after the order is placed. This does not include bank holidays.