General Shipping Policy

Orders are typically shipped 15 working days from the day after the order is placed. This does not include bank holidays.

Ekofuel and Fanola ship within 48 hours as standard.

Please note: Due to Brexit, there are currently delays in importing goods into the UK. We endeavour to ship all items as fast as possible, but please allow extra time for delivery to be completed.

Once an order is shipped our freighter Kuehne & Nagel will usually give you a phone call to arrange a suitable day. This can take up to seven days from the shipping date depending on road transport from the factory (orders of the Chantico Glassfire and Faro will ship via UPS). 

We endeavour to ship all of our products in the most environmentally-friendly way possible. As such, we ship all Planika products direct to consumers from the factory they are made in. This helps to reduce fuel consumption, idle time and other wasteful practices that increase carbon footprint.